Privacy policy

At MagniEase, your privacy is our priority. We only process the data necessary to deliver and improve our services. We handle all the information we collect about you and your use of our services with care. MagniEase will never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services offered on it by MagniEase. The effective date of these terms is August 2, 2022, and all previous versions become void upon the publication of a new version. In this policy, we explain what data we collect from you, how we use this data, and under what conditions we may share this data with third parties. We also clarify how we store your data, how we protect it from misuse, and what rights you have concerning the data you have shared with us. If you have any questions about our privacy policy, please contact us.

Data Processing

Below is an overview of how we process your data, where we store it, what security measures we use, and who has access to the data.

Webshop Software

Shopify: Our webshop is developed with Shopify software. Personal data that you provide to us for our services is shared with Shopify. Shopify has access to this data to provide technical support but will never use it for other purposes. Shopify is obligated to take appropriate security measures, such as SSL encryption and a strong password policy. Shopify uses cookies to collect technical information, but no personal data is collected or stored. Shopify may share data within their organization to improve their services.

Email and Mailing Lists

Klaviyo: Our website uses Klaviyo to manage email traffic and newsletters. Confirmation emails and other correspondence via our website are sent through Klaviyo's servers. Klaviyo will never use your name and email address for its own purposes. At the bottom of every email, you will find a link to unsubscribe. Your data is securely stored and may be used to improve services and shared with third parties for these purposes.

Payment Processors

Stripe (Shopify Payments): We use Stripe for payment processing. Stripe processes your name, address, and payment details such as your bank account or credit card number. Stripe takes appropriate technical and organizational measures to protect your data and may share anonymous data to improve its services. Stripe does not store your data longer than legally permitted.

Mollie: Mollie is also used for handling payments. Mollie processes your name, address, and payment details and has taken measures to protect your data. Mollie reserves the right to share anonymized data with third parties to improve their services. They retain your data as long as legally required.

PayPal: PayPal processes your name, address, and payment details. PayPal has implemented measures to protect your data and may share it to improve their services. They store your data for the legally required period.

Klarna: For some payments, we use Klarna, which processes your name, address, and payment details. Klarna has implemented security measures and may share anonymized data with third parties. They store your data as long as legally required.

Shipping and Logistics

DHL and PostNL: For the delivery of your orders, we use DHL and PostNL. Your name, address, and location information are shared with these parties for delivery. If these carriers use subcontractors, your data may also be shared with those parties.

Invoicing and Accounting

ENTRPNR and Yuki: For our accounting, we use ENTRPNR and Yuki. We share your name, address, and order details with these parties for the processing of sales invoices. They ensure the security of your data and only use it for accounting purposes.

Purpose of Data Processing

General: We use your data solely for our services. This means that the processing of your data is always directly related to the order you provide. We do not use your data for targeted marketing without your explicit consent. Your data is only shared with third parties if necessary for administrative purposes. All parties we work with are obligated to maintain confidentiality.

Automatically Collected Data: Data that is automatically collected by our website is used to improve our services. This data, such as your IP address, web browser, and operating system, is not personal data.

Cooperation in Tax and Criminal Investigations: In some cases, MagniEase may be legally required to share your data for tax or criminal investigations. We will, within the limits of the law, resist such requests.

Retention Periods

We keep your data as long as you are a customer with us. If you indicate that you no longer wish to use our services, we will delete your data, except where legal obligations dictate otherwise.

Your Rights

You have the right to access, correct, restrict, or transfer your data. Contact us if you wish to exercise these rights.

Right of Access: You always have the right to view the data we process.

Right of Rectification: You always have the right to have your data adjusted.

Right to Restrict Processing: You have the right to limit the processing of your data.

Right to Data Portability: You have the right to have your data transferred to another party.

Right to Object: You have the right to object to the processing of your data.

Cookies

Google Analytics: Our website uses Google Analytics cookies to understand how visitors use our website. This data may be used by Google to offer targeted ads.

Changes to the Privacy Policy

We reserve the right to make changes to our privacy policy. You will always find the most recent version on this page. If changes affect how we process your data, we will notify you by email.

Contact Information

MagniEase
Oder 20, Box G2838
2491DC The Hague
The Netherlands

Email: hello@MagniEase.com

For any questions about our privacy policy, feel free to contact us.