Refund policy
You have the right to return your order, or part of it, within 14 days of receipt without providing a reason. After notifying us of your return, you then have an additional 14 days to actually return the products. Once we have received your return, we will ensure that the full purchase amount is refunded to your account within 14 days.
Our return address is:
MagniEase - Returns
Oder 20, Box G2838
2491DC The Hague
The Netherlands
If more than 30 days have passed since you received your order, and you meet the conditions, we may, under certain circumstances, arrange a full refund for you.
Please contact us at hello@MagniEase.com or use the contact form on our website to request a refund.
It may take approximately 5 business days for the refund to be processed and reflected in your account.
Warranty and Customer Satisfaction
We strive to ensure that you are completely satisfied with your purchase. Therefore, we continually work to maintain the highest quality of our products. If you are not satisfied, we take full responsibility and will do our utmost to provide a suitable solution.
Do you need a replacement product or wish to receive your order again for any other reason? You can indicate this on the return form. If you are returning multiple products and only need a replacement for one while requesting a refund for the rest, please mention this on the form or send us a message.
Return address:
MagniEase - Returns
Oder 20, Box G2838
2491DC The Hague
The Netherlands
Contact:
Email: hello@MagniEase.com
For any further questions or support, please feel free to contact us!